Create deep customer connections and inspire lasting loyalty with
The Chummy Effect.
About The Chummy Effect
Why People Come Back - and How to Help Them Want To
The Chummy Effect is the gravitational pull created when people consistently feel seen, valued, welcomed, and wanted.
The Chummy Effect gives that experience a name. It is not charisma, clever branding, customer-service theater, or excellence by itself. It grows when people encounter a person or place where their humanity matters more than their usefulness.
Our Coaching Services
The Chummy Effect Keynote
Helping leaders and entrepreneurs tap into the gravitational pull of The Chummy Effect
Mike and Michelle lead the audience through seven common threads found in every business, organization, or individual who attracts an audience.
The Chummy Effect Interactive Workshop
Using the seven threads of the Chummy Effect to build your gravitational pull
Our one-hour workshops provide a hand-on application of The Chummy Effect. Build practical tools to make your organization or company attract and keep customers.
The Chummy Effect Workshop Intensive
Putting the Seven Common Threads to Work for You
A 4-to-6-hour intensive workshop helping you and your team build a Chummy Effect strategy.
Personal Coaching
Applying the Seven Threads of The Chummy Effect to Your Distinctive Situation
Bringing 35 years of on-site exprience with them, Mike and Michelle help you identify your areas of strength in The Chummy Effect and build a strategy to strengthen challenging areas.
